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Customer Testimonials and Reviews
Absolutely exceptional experience that I had dealing with one of your customer service reps.
I am a new customer of yours. I wanted to drop you a note to share with you the absolutely exceptional experience that I had dealing with one of your customer service reps. She was friendly, yet business like; she answered every single question that i had, no matter how silly; she was honest in helping me find the most cost effective way to print my colorful logos, and she never lost her composure for a minute. I can’t tell you how absolutely refreshing it was to be helped with such exemplary service. I hope that you will use her as an example, and reward her accordingly. Thanks to her, transfer express has a customer for life.
– Amanda (Steamboat, Colorado)
It is a pleasure to call Transfer Express.
Just want to let management know how wonderful the staff at Transfer Express conduct themselves. I have spoken with several staff today about an order and they were wonderful!! They are pleasant, courteous and really want to help their customers. It is a pleasure to call Transfer Express. Thank you for working with TSC on our orders and for the kind way you do it!
– Sylvia (Athens, Georgia)
My customer is going to think I'm a miracle worker - team uniforms in two days!
WOW! That’s all I can say. You guys are amazing. Order was completed and shipped in a matter of a few hours. My customer is going to think I’m a miracle worker – team uniforms in two days! Thanks.
- Russ, Denver, Colorado
We have been in business for 37 years. We know whats good and what works..and this does.
I absolutely love all the girls at Transfer Express….we have been able to order transfers and receive them quickly…and so far have had no trouble with them! The people there are great when they have a question, I just love this company. Every time I open the idea book or get online to place an order I am so glad I found them! WE have been in business for 37 years. We know whats good and what works..and this does.
It was a breeze to apply. It was easy to design online too.
I am giddy with excitement. I just received my transfers from you, and I got it perfect on the first try. The transfers look great! It was a breeze to apply. It was easy to design online too. My customer loves it too. They think I screen printed myself, lol. I did not know it was so easy. Thanks a bunch for your help.
- Fran, Las Vegas, Nevada
This is the first time my customer ordered this and they called me to say how pleased they were.
WOW! This is the first time my customer ordered this and they called me to say how pleased they were. They have ordered this piece from multiple different companies and they never seemed to be satisfied, except for now. I want to thank everyone down to the people who put the box on the truck. You are all awesome and I couldn’t do what I do without you!
Jim, Corbin, Kentucky
This will help my sales tremendously and make my life so much easier.
I am not sure that I can express my appreciation to you and the delight that I felt when I went to your website today and saw that I could not only SEE my CCA but that I could put them into easy print layouts to view. You guys are AMAZING! This will help my sales tremendously and make my life so much easier.
Scott, Walkerton, Indiana
I know I will receive a phone call and the product I order for my customers, will be perfect.
I just want to say thanks for the great service, your attention to the customer’s needs and for simply being such a pleasant company to work with. You folks have been super and I just wanted to say thank you! When I order from you, I know I will receive a phone call and the product I order for my customers, will be perfect. Thanks again and keep up the great work.
Brian, Warren, New Hampshire
The shirts turned out better than my wildest dreams.
I just needed to let you know that I was really worried about this project. I had never done transfers before and I was either going to save our Young Life club a lot of money by doing this or cost it a lot of money if it did not work. Well, needless to say, I was thrilled when the first transfer peeled perfectly. We did 50 shirts without one mishap. Thank you so much. The shirts turned out better than my wildest dreams.
– Judy (Sunnyside, Washington)
I just finished an order using the Express Names process. I am very picky about letter spacing and I must commend you for the EXCELLENT job. Some letter combinations create unacceptable spacing and everything was done perfect.
- Kelly, Watsontown, Pennsylvania
Transfer Express has never hesitated to correct any issue I may have. 100% replacement, next-day air if needed.
I started using Transfer Express over 6 years ago. I am primarily an embroiderer, but offer heat-pressed goods to round-out the business. Over the years, I have tried 2 competitors. Once each. One misspelled a word in a text and simple clipart layout, the other substituted an incorrect version of a national organization’s logo used within a design. The first said they weren’t responsible, period. I lost that order and the customer. The second would only offer to replace the logo portion of the design, and that only after fighting. I had to hand-cut and piece 100+ transfers. Transfer Express has never hesitated to correct any issue I may have. 100% replacement, next-day air if needed. That commitment and Excellent customer service will keep me from straying again. Special kudos to Dottie for always being so pleasant and helpful.
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